cabjl's Privacy Policy
Your personal information is completely safe with us — cabjl protects your privacy through SSL encryption and strict data protection practices.
Our Commitment to Privacy
cabjl places the highest importance on user privacy. In this privacy policy, we describe in detail what types of personal information we collect, why we collect it, how we use it, who we share it with, and how we keep it secure. Please read this policy carefully before registering an account on our platform or starting to use our services.
This privacy policy applies to all cabjl services — including online gaming, sports betting, casino games, payment services, and customer support. By using our website or creating an account, you agree to the terms of this policy.
If this privacy policy changes, we will notify you by email or through the site, and the "Last Updated" date at the top of the page will be updated accordingly.
What Information We Collect
cabjl collects only the information that is necessary to provide you with a fair and secure service. We may collect the following types of personal information:
1.1 Identity Information
The information you provide when registering an account includes:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID number or passport number (where applicable)
- Email address
- Username and password
1.2 Financial Information
The following information is collected to process transactions and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
1.3 Technical Information
Information collected automatically when you use our platform:
- IP address and location data
- Browser type and version
- Device type (mobile / desktop)
- Cookies and session data
- Page visit and click patterns
- Time spent on the site
1.4 Gaming and Activity Information
- Game play history and preferences
- Betting patterns and habits
- Bonus and promotion usage records
- Responsible gaming limit settings
Purpose of Using Information
cabjl uses your personal information only for specific and lawful purposes. We use your information for the following reasons:
🔐 Identity Verification and Security
Your information is used to verify age (21+) and identity when creating an account, and to prevent fraud and unauthorized access.
💳 Payment Processing
Financial information is used to complete deposit and withdrawal transactions, send payment confirmations, and resolve financial disputes.
🎧 Customer Support
Your information is used to understand and resolve your issues, and to provide effective support in Bengali via 24/7 live chat.
📊 Service Improvement
Analytical data is used to improve platform performance, develop new features, and personalize the user experience.
⚖️ Legal Compliance
Information is retained to comply with applicable laws and regulations, prevent money laundering, and meet regulatory requirements.
🛡️ Responsible Gaming
To monitor gaming behavior, identify harmful patterns, and offer you support or the option to set limits when needed.
Cookies and Tracking Technology
The cabjl website uses cookies and similar technologies to improve your browsing experience and help operate our services. Cookies are small text files stored on your device.
3.1 Essential Cookies
These cookies are essential for the basic operation of the website. The site cannot function without them — they maintain your login session, ensure security, and deliver core services. There is no option to disable these cookies.
3.2 Functionality Cookies
These cookies are used to remember your preferences (language, display settings) and provide a personalized experience. Disabling them may cause some features to stop working.
3.3 Analytical Cookies
These cookies are used to monitor site usage, understand which pages are visited most, and improve the platform. All data collected is kept completely anonymous.
3.4 Cookie Controls
You can reject or delete non-essential cookies through your browser settings. However, this may cause some parts of our service to not work properly. Instructions for disabling cookies can be found in your browser's help section.
Sharing Information with Third Parties
cabjl does not sell your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific cases to operate our services:
4.1 Payment Service Providers
The information needed to complete transactions through bKash, Nagad, Rocket, Upay, and bank transfer services is shared with the relevant service providers. This information is used only for the specific transaction.
4.2 Technology and Software Partners
Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming operate games on the platform as technology partners. These providers receive only the data necessary to run game operations.
4.3 Legal or Regulatory Requirements
We may be required to provide information in response to court orders, legal obligations, or legitimate requests from government authorities. In such cases, we provide only the specific information requested.
4.4 Fraud Prevention
Limited information may be shared with relevant security services where necessary to detect and prevent fraud, money laundering, or other illegal activity.
Our Commitment
Before sharing information with any third party, we ensure they follow privacy standards equivalent to ours and will use your information only for the specified purpose. We never sell or transfer your information to outside organizations for marketing purposes.
Data Security Measures
cabjl applies multiple layers of security to protect your personal and financial information. We use security technology that meets the highest industry standards.
5.1 Encryption
All data transmitted on our website is protected by TLS/SSL encryption technology. You can confirm the connection is secure by looking for "https" and a padlock icon in your browser's address bar. Sensitive data stored in the database is kept secure through additional encryption.
5.2 Access Controls
Only authorized staff can access your personal information, and they operate under strict confidentiality agreements. We follow a "minimum access" policy — each person is permitted to see only the information required for their role.
5.3 Two-Factor Authentication
Two-Factor Authentication can be enabled for added account security. When activated, logging in requires both your password and a code sent to your mobile, which prevents unauthorized access.
5.4 Regular Security Reviews
Our security team regularly conducts system audits, vulnerability assessments, and security tests. If a security incident is detected, we take immediate action and notify affected users.
Data Retention Period
cabjl does not store your personal information indefinitely. We follow these policies when determining how long to retain information:
- Active accounts: All relevant information is retained for as long as your account remains active.
- Closed accounts: Even after an account is closed, information is retained for a specified period in accordance with legal and regulatory requirements.
- Financial transaction records: Retained for the long term for accounting and legal compliance purposes.
- Customer support history: Retained for a specified period for service quality improvement and dispute resolution.
- Analytical data: Anonymous data used for site improvement is reviewed and deleted on a defined cycle.
Once the required retention period has passed, we securely delete your personal information or anonymize it so that you can no longer be identified from it.
Your Rights and Controls
You have certain important rights over your personal information. cabjl respects these rights and you may exercise them at any time.
Right to Access
You have the right to view the information we hold about you and to request a copy of it.
Right to Rectification
If any information is incorrect or incomplete, you have the right to have it corrected or updated.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted (where there is no legal obligation to retain it).
Right to Object to Processing
You have the right to object to or restrict the processing of your information for specific purposes.
Right to Data Portability
You have the right to receive a structured, machine-readable copy of your information.
Right to Withdraw Consent
For information processed on the basis of consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at [email protected] or let us know through 24/7 live chat. We will review your request and take appropriate action.
Protection of Minors
cabjl strictly provides services only to those aged 21 and above. We never knowingly collect personal information from anyone under the age of 21 or allow them to create an account.
During account registration, we verify age through date of birth confirmation. If we find that any user is under 21 years of age, we will immediately close that account and delete all associated information.
If you believe a minor has registered on our platform, please notify us immediately at [email protected].
Policy Change Notice
cabjl may review and update this privacy policy from time to time. Reasons for changes may include:
- Changes in laws or regulatory requirements
- Addition of new services or technology
- Improvements based on user feedback and suggestions
- The need to improve security standards
For significant changes, we will notify you in advance via your registered email or through the site. Continued use of the platform after changes indicates that you have accepted the updated policy. It is in your interest to review this page regularly.
Contact & Complaint Resolution
If you have any questions, concerns, or complaints regarding this privacy policy, please contact us. Our privacy team will review your matter carefully.
Contact Information
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
- Response Time: We typically respond to complaints within business days
To better understand the related legal matters, you may also read our Terms & Conditions and Responsible Gaming page.